Pasticceria Fraccaro's Panettone Antico. Three days of preparation – 48 hours of leavening – Hand-kneaded sourdough starter. From an ancient Milanese recipe, with honey, Australian raisins, and fresh candied citrus fruit.
Any questions? We're here to help.
How long does it take for my order to ship?
Orders are generally processed within 24-48 business hours of payment confirmation. Once shipped, you'll receive an email with a tracking number to track your delivery.
How are bottles packaged for shipping?
The bottles are packaged in shockproof packaging , designed to protect the glass during transport. Each package is tested to ensure maximum safety even in the event of impacts or drops.
What happens if a bottle arrives broken or damaged?
If the package is visibly damaged or tampered with, we recommend accepting it with reservations or refusing delivery altogether. Then contact customer support with photos of the box so they can resolve the issue.
Can I order multiple bottles and receive them in one shipment?
Yes, when possible, orders are grouped into a single shipment, using multiple packages (3, 6, or 12 bottles). This optimizes costs and reduces environmental impact.
Can I change or cancel an order after I've placed it?
You can change or cancel your order until it's shipped . Please contact customer service as soon as possible to check availability.
What payment methods are accepted?
We accept all major payment methods, including credit cards , PayPal , and bank transfers . All transactions are secure via a secure connection.